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Customer Portal
A self-service, Web-based and mobile-based software that integrates with ERP systems and can be accessed through a mobile app or web browser and can help customers interact with the business more easily.
Why Customer portal is important?
Customers nowadays seek self-service options before contacting support agents. They want quick, concise solutions that don't require lengthy phone calls or wait times. Providing consistent, easy-to-access self-service options across all channels is essential to stay competitive. Customer portals personalize experiences, bring resources together, and eliminate barriers to self-service.
Benefits of Customer Portal
Secure File Sharing
Cost Saving
Always-On Support
Announcement
Increased Customer Satisfaction
The Core Features of Customer Portal
Supported Documents:
Place an Order
Account Status
Disputes
Shipments
Request for Quotation
Documents sharing:
Documents Preview and Download
CSV Export
PDF Export
Shipments
Request for Quotation
UI and UX:
Latest UI and UX Standard
Responsive
Documentation
Dark and Light mode
PWA Support
User journey
General features:
Multi Language Support
Multi Users Per Customer
