Customer Portal
A self-service, Web-based and mobile-based software that integrates with ERP systems and can be accessed through a mobile app or web browser and can help customers interact with the business more easily.
Why Customer portal is important?
Customers nowadays seek self-service options before contacting support agents. They want quick, concise solutions that don't require lengthy phone calls or wait times. Providing consistent, easy-to-access self-service options across all channels is essential to stay competitive. Customer portals personalize experiences, bring resources together, and eliminate barriers to self-service.
Benefits of Customer Portal
Secure File Sharing
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Cost Saving
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Always-On Support
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Announcement
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Increased Customer Satisfaction
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The Core Features of Customer Portal
Supported Documents:
Place an Order
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Account Status
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Disputes
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Shipments
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Request for Quotation
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Documents sharing:
Documents Preview and Download
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CSV Export
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PDF Export
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Shipments
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Request for Quotation
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UI and UX:
Latest UI and UX Standard
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Responsive
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Documentation
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Dark and Light mode
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PWA Support
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User journey
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General features:
Multi Language Support
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Multi Users Per Customer
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